Let’s get you back in step.
Tell us what you were trying to do and what happened. We’ll help you find a clear next step.
Contact support
Email support@dancerlab.com with your studio name, account email, and a screenshot if one is helpful. Please do not send passwords, full payment-card numbers, or Apple recovery codes.
For iPhone support
Include the app version and whether you were using a student, teacher, manager, or owner account. The app’s Support screen adds those details to your message automatically.
Account and privacy choices
Notification choices, system status, privacy links, and permanent account deletion are available inside the iPhone app under More or the student profile. Account-deletion requests are completed within seven days.
Urgent studio issues
If a booking, credit, or payment looks wrong, pause the action and contact us before trying it repeatedly. Your message should include the student, package, and approximate time—never sensitive card information.